You may return most new, unopened items within 30 days of delivery for a refund and a 35% restocking fee will apply on most cases Cadillac Speed Shop will not pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). you will need to submit photographs of what is wrong with your order to Support@cadillacspeedshop.com and we will review the situation is. If parts are shipped back to us parts will be reviewed and inspected before a refund can be issued and a 35% restocking fee will apply
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact Cadillac Speed Shop 314 392 9170 or email Contact Us with your order number and details about the product you would like to return. Cadillac Speed Shop will respond quickly with instructions for how to return items from your order.
Cadillac Speed Shop can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that Cadillac Speed Shop shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Chargebacks prohibited User waves any right it may have to request a charge back through users credit card company bank or any authorized representation for the amount paid to Cadillac Global LLC under this agreement Users will be responsible for and will indemnity Cadillac Global LLC with respect to any and all chargebacks initiated by user or users partners, affiliates representation or associated individuals in relation to this Agreement or company’s provision of Service to user if Cadillac Global LLC is harmed by users chargeback including but not limited to Cadillac Global LLC suffering any financial loss (including the call back of funds from Cadillac Global LLC accounts)Cadillac Global LLC expending time to respond or otherwise object to users charge back or if user advance a fraudulent chargeback against the Cadillac Global LLC the higher amount either (I) three (3) Times the amount of users unauthorized charge back or (ii) a $30,000.01 penalty. In addition to the agreed penalty for Users initiation of a chargeback against Cadillac Global LLC, User will also Be responsible for any of the Cadillac Global LLC time spent fighting the charge back an hourly rate of $850.00 an hour.